Archive note: This article was first published in 2014. The original general advice about children and pets has been replaced because restraint, seating, carrier, and documentation requirements depend on the direct carrier, aircraft, phase of flight, and destination.
Good charter etiquette starts with accurate trip information and compliance with the flight crew's instructions. Share the complete passenger list, baggage, catering requests, accessibility needs, and any animals traveling before accepting a proposal. A request is not confirmation that a particular cabin feature or service will be provided.
Before departure
- Confirm identification, travel documents, baggage limits, prohibited items, and the reporting time supplied for the trip.
- Disclose pets or service animals, including species, size, weight, carrier dimensions, veterinary documents, and destination requirements.
- Ask how children and animals must be seated or restrained during taxi, takeoff, turbulence, landing, and any other phase identified by the crew.
- Confirm catering, connectivity, sleeping, accessibility, or ground-transportation requests on the exact proposed aircraft.
On board
Follow all crew instructions, posted signs, and direct-carrier procedures. Keep aisles and exits clear, use approved seats or restraint systems when directed, and ask before moving pets, opening food, or using cabin equipment. Courtesy is useful, but it does not override an operating rule or a crew instruction.
Jet Partners acts as an air charter broker under 14 CFR Part 295, not as a direct air carrier, and does not exercise operational control. The properly licensed direct air carrier identified for an accepted trip operates the flight and sets the applicable passenger, cabin, and safety requirements. Request a trip-specific proposal with every passenger, pet, baggage, and cabin requirement disclosed.
